Recent posts

simpleERB has experienced a surge in enquiries this year regarding the optimal setup of their restaurant diary for efficiently handling Christmas party night bookings. With restaurants always looking for ways to boost revenue, we believe it's crucial to highlight the benefits of offering party nights...

The recent simpleERB release was deployed for a couple of necessary system updates and a few setting changes outlined below.SMS credit purchase settingPreviously we had to remove the SMS credit purchase setting to deter spam/bot users from creating fake accounts. We have now re-enabled the feature, ...

With the festive season approaching quickly, now is the time to start planning and making booking policy changes to increase and secure your revenue for the silly season. Are you going to take prepayment in advance for your set festive menus?Will you enforce a no show / late cancellation penalty?Are...

Taking deposits or prepayments to prevent no-shows or late cancellations is not a new trend, its value is often overlooked or evaluated as not the right process for the restaurant. It’s becoming more frequent to capture a card to secure against a booking, however, this process is not often a foolproof...

Payments companies may be unaware of leakage of revenue to software providers and their payfacs when their restaurant customers start to charge deposits or ticket their reservations. These deposits or ticket payments will flow to the restaurant reservation system and their chosen payfac. These sums ...

You may have recently noticed a new setting in simpleERB, Facebook Booking Integration. Previously, changes to Facebook meant simpleERB was required to become a booking partner in order to offer users the integrated ‘reserve’ action button. This proved difficult, however, fortunately our recent partnership...

simpleERB has made a few small updates and bug fixes.Character limit counter for SMSYou can send SMS's that contain more than 160 characters, however, the maximum excess is 198 which equates to 3 SMS credits as the encoded message needs to be sent to the recipient in 3 segments. We have now created ...

At simpleERB, we are starting to feel the Christmas spirit creep in as we have already received support queries looking for advice on how to best set up Christmas promotion bookings such as; festive menus, afternoon teas and party nights. After the hospitality industry lost the past two Christmas trades...

With the festive season only two months away and this being the first Christmas since lockdowns and all restrictions ended, now is the time to start planning and making booking policy changes to increase and secure your revenue.Are you going to take payment in advance for your set festive menus?Will...